:root{--sp-bg:#f5f6f8;--sp-card:#fff;--sp-text:#18191c;--sp-muted:#69717d;--sp-line:#e4e7eb;--sp-soft:#f0f2f5;--sp-red:#d91f2b;--sp-red-dark:#b81721;--sp-blue:#2563eb;--sp-radius:18px}
*{box-sizing:border-box}body{margin:0;background:var(--sp-bg);color:var(--sp-text);font-family:"Space Grotesk","Microsoft YaHei",sans-serif}.skip-link{position:fixed;left:12px;top:-60px;z-index:100;background:#111;color:#fff;padding:10px 14px;border-radius:8px}.skip-link:focus{top:12px}.support-nav{height:68px;background:#fff;border-bottom:1px solid var(--sp-line);position:sticky;top:0;z-index:20}.support-nav__inner{max-width:1180px;height:100%;margin:auto;padding:0 24px;display:flex;align-items:center;gap:28px}.support-brand{display:flex;align-items:center;gap:10px;color:inherit;text-decoration:none;font-weight:700}.support-brand img{width:30px;height:30px}.support-nav nav{display:flex;gap:22px;margin-left:auto}.support-nav nav a,.support-account{color:#555e6c;text-decoration:none;font-size:14px}.support-nav nav a:hover,.support-nav nav a.is-active,.support-account:hover{color:#111}.support-account{border-left:1px solid var(--sp-line);padding-left:22px}.support-page{max-width:1180px;min-height:calc(100vh - 150px);margin:auto;padding:42px 24px 72px}.support-page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:30px;margin-bottom:24px}.support-page-head>div>span{display:block;color:var(--sp-red);font-size:11px;letter-spacing:.15em;font-weight:700;margin-bottom:8px}.support-page-head h1{font-size:32px;line-height:1.2;letter-spacing:-.035em;margin:0}.support-page-head p{color:var(--sp-muted);font-size:14px;margin:8px 0 0}.support-page-head--compact{align-items:center}.support-page-head--compact h1{font-size:26px}.support-button{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-height:44px;border:0;border-radius:11px;padding:0 17px;background:var(--sp-red);color:#fff;font:inherit;font-size:14px;font-weight:700;text-decoration:none;cursor:pointer;transition:background .18s ease,transform .18s ease}.support-button:hover{background:var(--sp-red-dark)}.support-button:active{transform:translateY(1px)}.support-button:disabled{opacity:.55;cursor:not-allowed}.support-overview,.create-panel,.ticket-detail,.support-login,.support-error-state{background:#fff;border:1px solid var(--sp-line);border-radius:var(--sp-radius);box-shadow:0 12px 36px rgba(24,28,36,.055)}
.support-summary{display:grid;grid-template-columns:repeat(4,1fr);border-bottom:1px solid var(--sp-line)}.support-summary>div,.support-summary>a{min-height:96px;padding:20px 24px;border-right:1px solid var(--sp-line);display:flex;flex-direction:column;justify-content:center;text-decoration:none;color:inherit}.support-summary>*:last-child{border-right:0}.support-summary span{color:var(--sp-muted);font-size:12px}.support-summary strong{font-size:22px;margin-top:7px}.support-summary .is-attention strong{color:var(--sp-blue)}.support-summary a strong{font-size:15px}.support-tabs{height:64px;padding:0 22px;display:flex;align-items:end;gap:28px;border-bottom:1px solid var(--sp-line)}.support-tabs button{height:64px;padding:0 1px;border:0;border-bottom:2px solid transparent;background:none;color:var(--sp-muted);font:inherit;font-size:14px;font-weight:650;cursor:pointer}.support-tabs button.is-active{border-color:var(--sp-text);color:var(--sp-text)}.support-tabs span{display:inline-flex;align-items:center;justify-content:center;min-width:22px;height:20px;margin-left:7px;padding:0 6px;border-radius:10px;background:var(--sp-soft);font-size:11px}.ticket-table-head{height:42px;padding:0 24px;display:grid;grid-template-columns:1fr 140px;align-items:center;color:#8a929d;font-size:11px;background:#fafbfc;border-bottom:1px solid var(--sp-line)}.ticket-table-head span:last-child{text-align:right}.ticket-list{min-height:270px}.ticket-row{width:100%;min-height:112px;padding:19px 24px;display:grid;grid-template-columns:4px minmax(0,1fr) 130px;gap:18px;align-items:center;border:0;border-bottom:1px solid var(--sp-line);background:#fff;text-align:left;color:inherit;font:inherit;cursor:pointer;transition:background .16s ease}.ticket-row:last-child{border-bottom:0;border-radius:0 0 var(--sp-radius) var(--sp-radius)}.ticket-row:hover{background:#fafbfc}.ticket-row__state{width:4px;height:52px;border-radius:4px;background:#aeb5bf}.ticket-row__state--open,.ticket-row__state--in_progress{background:#f0a11a}.ticket-row__state--waiting_customer{background:#3478e5}.ticket-row__state--resolved{background:#36a269}.ticket-row__body{min-width:0;display:block}.ticket-row__top{display:flex;align-items:center;gap:10px}.ticket-row__top strong{font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-row__context,.ticket-row__reply{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-row__context{color:var(--sp-muted);font-size:12px;margin-top:7px}.ticket-row__reply{color:#444b55;font-size:13px;margin-top:8px}.ticket-row__aside{display:grid;grid-template-columns:1fr 20px;align-items:center;gap:8px;color:var(--sp-muted);font-size:12px;text-align:right}.ticket-row__aside i{grid-column:1/-1;justify-self:end;padding:3px 7px;border-radius:8px;background:#e9f1ff;color:#2563eb;font-style:normal;font-size:10px;font-weight:700}.ticket-row__aside svg,.issue-categories svg,.issue-options svg,.ticket-context svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.8}.support-badge{display:inline-flex;align-items:center;min-height:25px;border-radius:999px;padding:0 9px;font-size:11px;font-weight:700;white-space:nowrap;background:#eef0f3;color:#59616d}.support-badge--open,.support-badge--in_progress{background:#fff2d8;color:#875300}.support-badge--waiting_customer{background:#e9f1ff;color:#225db2}.support-badge--resolved{background:#e7f7ed;color:#237447}
.support-empty{min-height:300px;padding:54px 24px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center}.support-empty>div,.support-login__icon{width:54px;height:54px;border-radius:17px;background:var(--sp-soft);display:grid;place-items:center;color:#575f6b}.support-empty svg,.support-login__icon svg{width:26px;height:26px;fill:none;stroke:currentColor;stroke-width:1.7}.support-empty strong{font-size:17px;margin-top:16px}.support-empty span{color:var(--sp-muted);font-size:13px;margin:7px 0 20px}.support-stepper{margin:0;padding:22px 28px;list-style:none;display:grid;grid-template-columns:repeat(3,1fr);border-bottom:1px solid var(--sp-line)}.support-stepper li{position:relative;display:flex;align-items:center;gap:9px;color:#9aa0aa;font-size:12px;font-weight:650}.support-stepper li:not(:last-child)::after{content:"";position:absolute;right:16px;left:105px;height:1px;background:var(--sp-line)}.support-stepper li span{width:25px;height:25px;border-radius:50%;display:grid;place-items:center;background:var(--sp-soft)}.support-stepper li.is-current{color:var(--sp-text)}.support-stepper li.is-current span{background:var(--sp-text);color:#fff}.create-panel__body{max-width:760px;margin:auto;padding:36px 32px 44px}.create-panel__body h2{font-size:23px;letter-spacing:-.02em;margin:0}.create-panel__body>p{color:var(--sp-muted);font-size:14px;margin:8px 0 24px}.issue-categories,.issue-options,.order-picker{display:grid;gap:10px}.issue-categories{grid-template-columns:1fr 1fr}.issue-categories button,.issue-options button,.order-choice{min-height:92px;border:1px solid var(--sp-line);border-radius:13px;background:#fff;padding:17px 18px;text-align:left;color:inherit;font:inherit;cursor:pointer;transition:border .16s ease,background .16s ease}.issue-categories button{display:grid;grid-template-columns:42px 1fr 18px;column-gap:13px;align-items:center}.issue-categories button:hover,.issue-options button:hover,.order-choice:hover,.order-choice.is-selected{border-color:#aeb4bd;background:#fafbfc}.issue-categories button>span{grid-row:1/3;width:42px;height:42px;border-radius:12px;background:var(--sp-soft);display:grid;place-items:center}.issue-categories button>span svg{width:21px;height:21px}.issue-categories strong,.issue-options strong,.order-choice strong{display:block;font-size:14px}.issue-categories small,.issue-options small,.order-choice small{display:block;color:var(--sp-muted);font-size:12px;margin-top:5px}.issue-options button{width:100%;min-height:74px;display:grid;grid-template-columns:1fr 18px}.issue-options small{grid-column:1}.order-choice{width:100%;min-height:72px;display:flex;align-items:center;justify-content:space-between}.order-choice.is-selected{border-color:#25272b;box-shadow:0 0 0 1px #25272b}.support-back,.support-text-button{border:0;background:none;padding:0;color:var(--sp-muted);font:inherit;font-size:13px;cursor:pointer}.support-back{margin-bottom:20px}.support-back--page{margin:0 0 8px}.support-text-button{min-height:40px;text-decoration:underline;text-underline-offset:3px}.support-note,.support-guidance{border-radius:12px;background:#f5f7fa;color:var(--sp-muted);font-size:13px;line-height:1.6;padding:14px 16px}.support-guidance{display:grid;gap:5px;margin-bottom:20px;background:#fff8e8;color:#725115}.support-guidance strong{color:#563b0a}.support-field{display:grid;gap:8px}.support-field>span,.support-reply>label{font-size:13px;font-weight:700}.support-field textarea,.support-reply textarea{width:100%;min-height:150px;border:1px solid #d5d9df;border-radius:12px;padding:13px 14px;color:inherit;background:#fff;font:inherit;line-height:1.6;resize:vertical;outline:0}.support-field small{color:var(--sp-muted);font-size:12px}.create-actions{margin-top:18px;display:flex;align-items:center;gap:14px}.create-actions span{color:var(--sp-muted);font-size:12px}
.ticket-detail{display:grid;grid-template-columns:270px minmax(0,1fr);overflow:hidden}.ticket-context{padding:24px;border-right:1px solid var(--sp-line);background:#fafbfc}.ticket-context h2{font-size:15px;margin:0 0 18px}.ticket-context dl{margin:0;display:grid;gap:17px}.ticket-context dl div{display:grid;gap:4px}.ticket-context dt{color:var(--sp-muted);font-size:11px}.ticket-context dd{margin:0;font-size:13px;overflow-wrap:anywhere}.ticket-context>a{margin-top:26px;padding-top:18px;border-top:1px solid var(--sp-line);display:flex;justify-content:space-between;color:inherit;text-decoration:none;font-size:13px}.ticket-conversation{min-width:0}.conversation-head{min-height:72px;padding:17px 22px;border-bottom:1px solid var(--sp-line);display:flex;align-items:center}.conversation-head strong,.conversation-head span{display:block}.conversation-head strong{font-size:14px}.conversation-head span{color:var(--sp-muted);font-size:12px;margin-top:5px}.support-messages{min-height:310px;max-height:520px;overflow:auto;padding:24px;display:grid;align-content:start;gap:20px}.support-message{max-width:78%}.support-message--customer{justify-self:end}.support-message__author{display:flex;gap:10px;color:var(--sp-muted);font-size:11px;margin-bottom:6px}.support-message__author time{opacity:.8}.support-message--customer .support-message__author{justify-content:flex-end}.support-message__bubble{border-radius:15px 15px 15px 4px;background:#f0f2f5;padding:13px 15px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px}.support-message--customer .support-message__bubble{border-radius:15px 15px 4px 15px;background:#24262a;color:#fff}.support-reply{border-top:1px solid var(--sp-line);padding:18px 22px}.support-reply textarea{min-height:100px;margin-top:8px}.support-reply>div{margin-top:12px;display:flex;align-items:center;justify-content:space-between}.conversation-closed{padding:28px;text-align:center;border-top:1px solid var(--sp-line)}.conversation-closed strong,.conversation-closed span{display:block}.conversation-closed span{color:var(--sp-muted);font-size:12px;margin-top:6px}.support-error{color:#b42318;font-size:12px;margin:8px 0 0}.support-login,.support-error-state{max-width:560px;margin:60px auto;padding:48px;text-align:center}.support-login__icon{margin:auto}.support-login h1{font-size:25px;margin:18px 0 8px}.support-login p,.support-error-state span{display:block;color:var(--sp-muted);font-size:14px;line-height:1.7}.support-login .support-button{margin:22px auto 12px}.support-text-link{display:block;color:var(--sp-muted);font-size:13px}.support-loading{padding:60px;text-align:center;color:var(--sp-muted)}.support-footer{max-width:1180px;margin:auto;padding:24px;display:flex;justify-content:space-between;border-top:1px solid var(--sp-line);color:var(--sp-muted);font-size:13px}.support-footer a{color:inherit}.support-button:focus-visible,.support-tabs button:focus-visible,.ticket-row:focus-visible,.issue-categories button:focus-visible,.issue-options button:focus-visible,.order-choice:focus-visible,.support-back:focus-visible,.support-text-button:focus-visible,.support-field textarea:focus-visible,.support-reply textarea:focus-visible,.support-nav a:focus-visible{outline:2px solid #b91c1c;outline-offset:2px}
@media(max-width:760px){.support-nav__inner{padding:0 16px}.support-nav nav{display:none}.support-brand span{display:none}.support-account{margin-left:auto}.support-page{padding:28px 14px 54px}.support-page-head{align-items:center}.support-page-head h1{font-size:26px}.support-page-head p{display:none}.support-page-head .support-button{padding:0 13px}.support-summary{grid-template-columns:repeat(3,1fr)}.support-summary>a{display:none}.support-summary>div{min-height:80px;padding:14px;border-right:1px solid var(--sp-line)}.support-summary strong{font-size:19px}.support-tabs{padding:0 14px;gap:18px;overflow-x:auto}.ticket-table-head{display:none}.ticket-row{grid-template-columns:4px minmax(0,1fr);padding:17px 15px;gap:12px}.ticket-row__aside{grid-column:2;display:flex;justify-content:space-between}.ticket-row__aside svg{margin-left:auto}.ticket-row__top{align-items:flex-start}.ticket-row__top strong{white-space:normal}.support-stepper{padding:18px 16px}.support-stepper li{font-size:0}.support-stepper li span{font-size:12px}.support-stepper li:not(:last-child)::after{left:38px;right:8px}.create-panel__body{padding:28px 18px 34px}.issue-categories{grid-template-columns:1fr}.ticket-detail{grid-template-columns:1fr}.ticket-context{border-right:0;border-bottom:1px solid var(--sp-line);padding:18px}.ticket-context dl{grid-template-columns:1fr 1fr}.ticket-context>a{display:none}.support-message{max-width:90%}.support-messages{padding:18px 14px}.support-reply{padding:16px 14px}.create-actions{align-items:flex-start;flex-direction:column}.support-footer{margin:0 14px;padding:22px 0}.support-login{margin:30px auto;padding:38px 24px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}

/* Keep the shared account/lookup controls at the end when mobile navigation is hidden. */
.support-nav__inner > .store-order-actions { margin-left: auto; }

/* Keep descriptions in the text column instead of the narrow arrow column. */
.issue-categories button { grid-template-columns: 42px minmax(0, 1fr) 18px; }
.issue-categories button > span { grid-column: 1; }
.issue-categories button > strong { grid-column: 2; grid-row: 1; align-self: end; }
.issue-categories button > small { grid-column: 2; grid-row: 2; align-self: start; }
.issue-categories button > svg { grid-column: 3; grid-row: 1 / 3; }
.issue-categories button > strong,
.issue-categories button > small { min-width: 0; overflow-wrap: anywhere; }
.issue-options button { grid-template-columns: minmax(0, 1fr) 18px; align-items: center; }
.issue-options button > strong { grid-column: 1; grid-row: 1; }
.issue-options button > small { grid-column: 1; grid-row: 2; }
.issue-options button > svg { grid-column: 2; grid-row: 1 / 3; }

/* Product-level support workflow: ownership, next action, progress and duplicate prevention. */
.ticket-row{grid-template-columns:4px minmax(0,1fr) 150px}
.ticket-row__next{display:flex;align-items:flex-start;gap:7px;margin-top:9px;color:#303641;font-size:12px;line-height:1.45;white-space:normal}
.ticket-row__next b{flex:none;color:#8a5400;background:#fff3d7;border-radius:6px;padding:2px 6px;font-size:10px}
.ticket-row__reply{margin-top:6px;color:var(--sp-muted)}
.ticket-row__aside{align-content:center}
.ticket-row__aside small,.ticket-row__aside strong{display:block;grid-column:1}
.ticket-row__aside small{font-size:10px;color:#9299a3}
.ticket-row__aside strong{margin:2px 0 8px;color:#343a44;font-size:12px}
.support-priority{display:inline-flex;align-items:center;min-height:23px;padding:0 8px;border-radius:999px;background:#feeceb;color:#a9251d;font-size:10px;font-weight:700;white-space:nowrap}
.create-section-head{margin-bottom:24px}
.create-section-head>span{display:block;margin-bottom:7px;color:var(--sp-red);font-size:11px;font-weight:700;letter-spacing:.08em}
.create-section-head h2{margin:0;font-size:23px;letter-spacing:-.02em}
.create-section-head p{margin:7px 0 0;color:var(--sp-muted);font-size:14px;line-height:1.55}
.support-stepper li.is-current span svg,.ticket-progress li span svg,.create-actions svg{width:15px;height:15px;fill:none;stroke:currentColor;stroke-width:2}
.support-duplicate{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:16px 0;padding:15px 17px;border:1px solid #f0d08a;border-radius:12px;background:#fff9e9}
.support-duplicate strong,.support-duplicate span{display:block}
.support-duplicate strong{font-size:13px;color:#684600}
.support-duplicate span{margin-top:4px;color:#806b42;font-size:12px}
.support-duplicate button{min-height:38px;border:1px solid #d9b865;border-radius:9px;background:#fff;color:#684600;padding:0 13px;font:inherit;font-size:12px;font-weight:700;cursor:pointer}
.ticket-review{display:grid;grid-template-columns:1fr 1fr;margin-bottom:16px;border:1px solid var(--sp-line);border-radius:12px;overflow:hidden}
.ticket-review>div{display:grid;gap:5px;padding:14px 16px;background:#fafbfc}
.ticket-review>div+div{border-left:1px solid var(--sp-line)}
.ticket-review span{color:var(--sp-muted);font-size:11px}
.ticket-review strong{font-size:13px}
.ticket-review small{color:var(--sp-muted);font-size:11px;overflow-wrap:anywhere}
.support-impact{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:0 0 18px;padding:0;border:0}
.support-impact legend{grid-column:1/-1;margin-bottom:8px;font-size:13px;font-weight:700}
.support-impact label{position:relative;display:flex;align-items:flex-start;gap:10px;min-height:76px;padding:14px;border:1px solid var(--sp-line);border-radius:12px;cursor:pointer}
.support-impact label:has(input:checked){border-color:#2d3138;box-shadow:0 0 0 1px #2d3138;background:#fafbfc}
.support-impact input{margin:3px 0 0;accent-color:#202226}
.support-impact strong,.support-impact small{display:block}
.support-impact strong{font-size:13px}
.support-impact small{margin-top:5px;color:var(--sp-muted);font-size:11px;line-height:1.45}
.support-field>span i{margin-left:5px;color:#b42318;font-style:normal;font-size:10px}
.create-actions span{display:inline-flex;align-items:center;gap:6px}
.ticket-action{display:grid;grid-template-columns:190px minmax(0,1fr);margin-bottom:12px;border:1px solid #e8d49d;border-radius:14px;background:#fff9e9;overflow:hidden}
.ticket-action>div{display:grid;gap:5px;padding:16px 20px}
.ticket-action>div+div{border-left:1px solid #edddb3}
.ticket-action span{color:#806b42;font-size:10px;font-weight:650;letter-spacing:.04em}
.ticket-action strong{color:#493817;font-size:13px;line-height:1.5}
.ticket-action--waiting_customer{border-color:#bed3f5;background:#f2f7ff}
.ticket-action--waiting_customer>div+div{border-color:#cfdef5}
.ticket-action--waiting_customer span,.ticket-action--waiting_customer strong{color:#245796}
.ticket-action--resolved,.ticket-action--closed{border-color:#cfe6d7;background:#f2faf5}
.ticket-action--resolved>div+div,.ticket-action--closed>div+div{border-color:#d6e9dc}
.ticket-action--resolved span,.ticket-action--resolved strong,.ticket-action--closed span,.ticket-action--closed strong{color:#286540}
.ticket-progress{display:grid;grid-template-columns:repeat(3,1fr);margin:0 0 12px;padding:17px 22px;list-style:none;border:1px solid var(--sp-line);border-radius:14px;background:#fff}
.ticket-progress li{position:relative;display:flex;align-items:center;gap:9px;color:#9ba1aa;font-size:11px}
.ticket-progress li:not(:last-child)::after{content:"";position:absolute;left:92px;right:16px;height:1px;background:var(--sp-line)}
.ticket-progress li span{position:relative;z-index:1;width:24px;height:24px;display:grid;place-items:center;border-radius:50%;background:var(--sp-soft);font-size:10px}
.ticket-progress li.is-complete{color:#343a44}
.ticket-progress li.is-complete span{background:#22252a;color:#fff}
.ticket-progress li.is-current b{font-weight:750}
.support-message__author strong{color:#555d68;font-size:11px}
.support-impact input:focus-visible,.support-duplicate button:focus-visible{outline:2px solid #b91c1c;outline-offset:2px}
.support-attachments{margin-top:16px;padding:14px;border:1px solid var(--sp-line);border-radius:12px;background:#fafbfc}
.support-attachments__head{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}
.support-attachments__head>span{font-size:13px;font-weight:700}
.support-attachments__head i{margin-left:5px;color:var(--sp-muted);font-style:normal;font-size:10px;font-weight:500}
.support-attachments__head small{color:var(--sp-muted);font-size:10px}
.support-file-add{min-height:68px;padding:12px 14px;display:flex;align-items:center;gap:12px;border:1px dashed #c6ccd4;border-radius:10px;background:#fff;cursor:pointer}
.support-file-add:hover{border-color:#8e96a1;background:#fcfcfd}
.support-file-add>svg{width:22px;height:22px;fill:none;stroke:#68717e;stroke-width:1.7}
.support-file-add strong,.support-file-add small{display:block}
.support-file-add strong{font-size:12px}
.support-file-add small{margin-top:4px;color:var(--sp-muted);font-size:10px}
.support-file-previews{display:grid;gap:8px;margin-bottom:10px}
.support-file-preview{display:grid;grid-template-columns:48px minmax(0,1fr) 30px;align-items:center;gap:10px;padding:8px;border:1px solid var(--sp-line);border-radius:9px;background:#fff}
.support-file-preview img{width:48px;height:48px;border-radius:7px;object-fit:cover}
.support-file-preview span{min-width:0}
.support-file-preview strong,.support-file-preview small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.support-file-preview strong{font-size:11px}.support-file-preview small{margin-top:4px;color:var(--sp-muted);font-size:9px}
.support-file-preview button{width:30px;height:30px;border:0;border-radius:7px;background:var(--sp-soft);color:#59616d;font-size:17px;cursor:pointer}
.support-message__attachments{display:grid;grid-template-columns:repeat(3,minmax(0,120px));gap:8px;margin-top:8px}
.support-message__attachments button{aspect-ratio:4/3;padding:0;border:1px solid var(--sp-line);border-radius:10px;background:#eef1f4;color:var(--sp-muted);font:inherit;font-size:10px;overflow:hidden;cursor:pointer}
.support-message__attachments img{width:100%;height:100%;display:block;object-fit:cover}
.support-file-add:focus-within,.support-file-preview button:focus-visible,.support-message__attachments button:focus-visible{outline:2px solid #b91c1c;outline-offset:2px}
@media(max-width:760px){
  .ticket-row{grid-template-columns:4px minmax(0,1fr)}
  .ticket-row__aside small,.ticket-row__aside strong{display:none}
  .ticket-row__next{margin-top:10px}
  .ticket-action{grid-template-columns:1fr}
  .ticket-action>div+div{border-left:0;border-top:1px solid #edddb3}
  .ticket-progress{padding:14px 12px}
  .ticket-progress li{gap:6px;font-size:10px}
  .ticket-progress li:not(:last-child)::after{left:72px;right:8px}
  .support-impact,.ticket-review{grid-template-columns:1fr}
  .ticket-review>div+div{border-left:0;border-top:1px solid var(--sp-line)}
  .support-duplicate{align-items:flex-start;flex-direction:column}
  .support-duplicate button{width:100%}
  .support-message__attachments{grid-template-columns:repeat(2,minmax(0,1fr))}
}